Claims Handler (Fleet Services Coordinator) APPLY NOW

Mt Wellington
Sureplan Accident Management
Thu, Aug 31, 2023
Full time

This role is an opportunity to grow your knowledge and understanding of the insurance industry and the vendor management process. You will have a passion for providing exceptional customer service and a keen interest in the insurance industry.

As a member of our Accident Management team, you will:

  • Manage insurance claims end-to-end, from the initial call following the accident through to completion
  • Provide information to the caller about the repair and any requirements
  • Appoint an appropriate repairer
  • Communicate with insurance companies, drivers, and other stakeholders
  • Assist with third-party recoveries & settlements
  • Provide exceptional customer service throughout the process

What we want from you:

  • Excellent computer skills
  • Exceptional customer focus is a must, it's all about the customer experience!
  • Ability to work under pressure and manage multiple priorities and deadlines
  • Excellent communication and problem solving skills
  • Be a team player, ready to learn, and enthusiastic
  • Experience working in the insurance or automotive industries is ideal, however, training will be provided to the right candidate

What's in it for you?

  • Attractive remuneration package 
  • Hybrid work from home and office
  • Modern office based in Sylvia Park; just outside the shopping mall, close to the motorway and 2-minute walk to the train station
  • Staff benefits including, free health or life insurance, free car parking and discounted general insurances
  • Full induction and ongoing mentoring/training

2023-08-31|||Mt Wellington|||Sureplan Accident Management||||||7g89WUeSFS7Y5i.I|||FULL_TIME|||USD|||HOUR|||single||||||||||||false|||


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